Work smarter
Click a number on any record to call. Afterwards the recording, transcript and summary are already on the record, and every text and WhatsApp message is filed in the same place.
The problem
Every call ends with notes to type up, and the busiest consultants are the ones who never get round to it.
How Vextron fixes it
Calls go out from the record with a click. Afterwards the recording, transcript, summary and sentiment land back on the record.
What you gain
More time on the phone and less on admin, and a full record of what was said when a colleague takes over.
The problem
The phone rings, and you have no idea who it is or what was said last time.
How Vextron fixes it
Inbound calls are matched to the right candidate, contact or company, and their record is on screen before you pick up.
What you gain
Every caller is greeted like you remember them, because the history is in front of you.
The problem
Calls ring the wrong desk, or go unanswered, and the voicemail sits on a phone that never gets checked.
How Vextron fixes it
Each line rings the right team, in the right order, during its own hours. If nobody answers, the voicemail is transcribed and filed as a call, in the same place as every other call.
What you gain
Fewer missed candidates and clients, and no message lost on a handset.
The problem
Texts and WhatsApp messages to candidates sit on personal phones, out of sight of the rest of the desk.
How Vextron fixes it
Messages go from your agency’s own number and WhatsApp Business number, are logged against the candidate or contact, and replies come back into the same conversation.
What you gain
The conversation stays with the agency, not on one consultant’s phone, and nothing is lost when someone leaves.
A candidate rings in. Their record is on screen before the consultant picks up.
The consultant clicks a number on a candidate’s record, and works through the agency’s pre-screen prompts on the call.
The recording, transcript, summary and sentiment are already on the candidate’s record.
A client rings while the desk is at lunch. The voicemail is transcribed and filed as a call against their record.
The consultant texts a candidate from the agency’s own number. The reply comes back into the same conversation, on the record.
the call writes itself up
See who is ringing before you answer. When the call ends, the transcript, a summary and the mood of the call are already on the record. Texts and WhatsApp land in the same place.
Incoming call
Alex R.
Candidate · last spoke 3 weeks ago
Matched to their record, open before you answer
Alex R.· on call
00:00Live transcript
Text, from your agency’s number
WhatsApp, from your Business number
Alex R.
Candidate · Contract business analyst · Available
Timeline
Recording and transcript saved
Summary
Alex is free to start the six-month contract on Monday. They asked to work from home on Fridays, and need the office address.
Next actions
“Yes! Could I work from home on Fridays?”
Opt-out checked before sending. Replies come back here.
“Yes! Could I work from home on Fridays?”
Sent from your WhatsApp Business number. Replies come back here.
dial → logged
Make and log calls from the CRM. Every call across the agency is in one place, subject to what each person is allowed to see.
ring → answered
Each inbound line rings the right people, in the right order, during its own hours, and you can see who is calling before you pick up.
sent → replied
Send and receive texts and WhatsApp messages from your agency’s own numbers, logged against the candidate or contact like any other conversation.
Placeholder: the video and real early-adopter stories are on their way.
See calls and messages in two minutes
A short walk through a consultant’s calls: who is ringing before they answer, a call from the record, and the write-up already done.
Click to call from any recordSee who is ringing before you answerRecording, transcript and summary on the record
Every call is one record, whoever placed it and whichever phone account carried it, so the Calls screen looks the same however the agency is set up. The agency’s call settings decide how calls are handled, whether they are recorded and what happens to an unanswered call, and they are kept separate from the phone connection itself.
Texts go from the agency’s own number and WhatsApp messages from its own WhatsApp Business number. Both are logged against the candidate or contact, with replies coming back into the same conversation.
Placeholder: longer write-up for search engines (about 400 to 600 words) to come.
Yes. Make and log calls from the CRM: click to call from any record, see who is ringing before you answer, and keep the recording, transcript and summary on the record. Texts and WhatsApp messages go from your agency’s own numbers and are logged in the same way.
Yes. Your agency connects its own account with each provider and deals with that provider directly. Vextron connects to it on your behalf.
An admin. Whether calls are recorded is an agency setting, not something each consultant switches on or off.
WhatsApp approves message templates for each business account, so a template is used on the account it was approved for. That is a WhatsApp rule rather than a Vextron one.
see it for yourself
A demo built around the desks you run. Vextron is in early access.